Orders & Shipping
How long does shipping take?
We process most orders within 1–2 business days. Delivery timelines vary by location, but most orders arrive within 3–7 business days across India.
Can I track my order?
Yes. Once your order is dispatched, you'll receive a tracking link via email or SMS so you can follow your shipment in real time.
Do you offer free shipping?
Free shipping may be available on eligible orders and promotional events. Any applicable offers will be displayed during checkout.
Products & Quality
What makes MAFFLE different?
MAFFLE is built on the belief that premium fashion should combine timeless design, exceptional craftsmanship, and everyday comfort. Every collection is thoughtfully created with attention to quality, fit, and detail.
What products does MAFFLE offer?
Our collections include premium men's wear, women's wear, and kids' wear, designed for customers who appreciate modern style with lasting quality.
Are your product images accurate?
We strive to display every product as accurately as possible. Slight variations incolormay occur due to lighting during photography and individual screen settings.
How do I choose the right size?
Each product includes a detailed size guide to help you find your perfect fit. If you're between sizes, we recommend choosing the larger size for a more relaxed fit.
Payments
What payment methods do you accept?
We accept major credit and debit cards, UPI, net banking, and other secure payment options available at checkout.
Is my payment information secure?
Absolutely. Every transaction is processed through trusted, encrypted payment gateways to ensure your personal and financial information remains protected.
Returns & Exchanges
What is your return policy?
Returns are accepted only for eligible items that meet our return policy conditions. Please review our Returns Policy page for complete details before requesting a return.
What should I do if I receive a damaged product?
If your order arrives damaged, please contact our customer support within the time mentioned in our Returns Policy and include clear photos of the product and packaging for a quicker resolution.
Can I exchange an item?
Eligible products may be exchanged based on availability and our exchange policy. Please refer to our Returns & Exchanges page for complete information.
Account & Support
Do I need an account to place an order?
No. You can complete your purchase as a guest, although creating an account allows you to manage orders, save addresses, and enjoy a faster checkout experience.
How can I contact customer support?
Our support team is here to help with orders, products, sizing, and any other questions. Visit our Contact Us page to reach us through your preferred communication channel.
Can I cancel my order?
Orders may be cancelled before they are shipped. Once an order has been dispatched, cancellation may no longer be possible.
Care Instructions
How should I care for my garments?
Each product includes care instructions on its label. Following these recommendations helps preserve the fabric, fit, and overall quality.
How should I store my clothing?
Store garments in a clean, dry place away from direct sunlight. Using quality hangers and folding knitwear properly will help maintain their shape.
Shopping with Confidence
Do you restock sold-out products?
Selected styles may return based on demand, while limited collections may not be restocked. We recommend purchasing your preferred items while they're available.
Why should I choose MAFFLE?
MAFFLE is committed to delivering premium fashion through quality materials, refined craftsmanship, contemporary design, and an elevated shopping experience from purchase to delivery.
